Skip to content

Align Money-Back Guarantee

Backed by more than 20 years of research, we proudly stand behind Align’s flagship bacteria strain Bifidobacterium 35624™ and its ability to help build and maintain a healthy digestive system.* As we’ve grown and expanded, we have put the same level of care into all our products. Because of this, all Align products are backed by our money-back guarantee. We believe in our probiotics so much that if you don’t love Align, we’ll give you your money back.

Align’s Money Back Guarantee

We proudly stand behind the performance of our products so much so that if you are not satisfied with your Align experience, we offer a Money-Back Guarantee.

Align will refund the price of the product if you’re not satisfied with your experience.

All you need to provide is;

  1. The original UPC from the Align product purchased

  2. The original receipt with the purchase price circled.

  3. A notecard or slip of paper with your full name, date of birth and mailing address clearly printed.

Once you have these materials, mail them to:

Align Money-Back Guarantee

PO Box 43435 Dept 6132

Douglas, AZ 85655

Please note that Align must receive these materials within 60 days of the original purchase date. If you have any additional questions about the Align Money-Back Guarantee, call 1-877-944-6744. Money back issued via prepaid card. Offer limited to US residents only, 18 years of age or age of majority or older. This offer is valid from July 1st, 2020 and after, and must be postmarked within 60 days of purchase. Limit one refund per name, household, or address. Use of multiple addresses or P.O. boxes to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned. Money-Back Guarantee not valid on Align 7 ct. samples. This guarantee is limited to the purchase price up to $46.99 plus postage and excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. Prepaid card accepted where Visa cards are accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance. Terms of prepaid card apply. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have other rights, which vary from state to state. This form must accompany your request. If UPC and valid original date receipt are not included in the request for refund, your prepaid card will not be issued. Reproduction, alteration, sale, trade, or purchase of this official form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late, or undelivered submissions. Please allow 6-8 weeks for delivery. For the status of your refund go to call 1-877-944-6744. All the information you give us will be kept private and will not be sold to any other company. For details of our privacy policy, please visit Cards are issued by Citibank, N.A. pursuant to a license from Visa U.S.A. Inc. and managed by Citi Prepaid Services. Cards will not have cash access and can be used everywhere Visa debit cards are accepted.

How long do Align Probiotics take to work?

Many Align users notice it working after the first 2-4 weeks. You can’t take a probiotic and expect to feel health benefits kick in within minutes. Building a healthy gut with probiotics takes time. If you aren’t immediately feeling improvement, stick with it for a bit.

Before dismissing it, try taking it every day for a month to give your body time to adjust to the presence of new good bacteria. Then, you’ll truly know if Align works for you like it does for so many others, who find that Align allows them not to worry about their digestive issues, freeing them to focus on the important things in life.

Why Does It Take Align So Long to Work?

Your gut is full of trillions of bacteria. It takes a couple of weeks for the body to adjust to the presence of new bacteria in the gut microbiome. After a few weeks, the probiotics in Align will have had time to build up and interact with the trillions of bacteria already making up your microbiome.

Just like diet, exercise and other lifestyle changes, Align Probiotics take time to show results. Eating one healthy meal won’t make you lose ten pounds. One jog around the block won’t make you ready for a marathon. Give your gut a chance to get used to the new status quo and let Align contribute to your long-term health by helping support your gut.*

How Do You Know Align Is Working?

Your gut microbiome is unique to you. By extension, your response to Align will also be unique.

Some Align users may not notice tangible changes at all while taking Align. But that doesn’t mean it’s not “working.” Think about multivitamin—you may or may not notice a difference in your day-to-day activities. You do know, though, taking that multivitamin keeps you healthy. The same goes for probiotics—creating a routine that includes introducing good bacteria into your gut is important for your overall health.

Other Align users report some minor gas and bloating at first with Align 24/7 Digestive Support,* § which should be temporary while your system adjusts to the new bacteria in your system. In time, you will feel it help with your occasional abdominal discomfort, gas and bloating.* You can also follow along with The Align Companion to stay on track on your journey digestive health.

Watch stories from Align users.

What happens if you stop taking a probiotic supplement?

Whatever benefits your probiotics provided, expect them to stop. It might take a week or so, but your body’s microbiome will shift back to what it was before you took them.

Probiotic Pro Tip: Take your probiotic daily to ensure you get and keep the benefits you want out of it.

Your gut is the same. You must continue to care for it. Taking a daily probiotic adds a steady stream of good bacteria to your gut.* While those bacteria will help you maintain a healthy gut for a few weeks, they will eventually leave the body. Without consistently giving your gut that good bacteria, your digestive system will go back to its original state.