Align Money-Back Guarantee

Align Money-Back Guarantee

We proudly stand behind the performance of our products. If you are not satisfied with your Align experience, we offer a Money-Back Guarantee and will refund the price of the product.

All you need to provide is:

  • The original UPC from the Align product purchased
  • The original receipt with the purchase price circled.
  • A notecard or slip of paper with your full name, date of birth and mailing address clearly printed.

Once you have these materials, mail them to:

Align Money-Back Guarantee

PO Box 6132, Dept. 43435

Douglas, AZ 85655

Please note that Align must receive these materials within 60 days of the original purchase date. If you have any additional questions about the Align Money-Back Guarantee, call 1-800-944-6744. The hours of operation for the MBG phone line are 8:00am to 5:00pm CST. Money back issued via prepaid card. Offer limited to US residents only, 18 years of age or age of majority or older. This offer is valid from July 1st, 2023 and after, and must be postmarked within 60 days of purchase. Limit one refund per name, household, or address. Use of multiple addresses or P.O. boxes to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned. Money-Back Guarantee not valid on Align 7 ct. samples. This guarantee is limited to the purchase price up to $66.29 plus postage and excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. Prepaid card accepted where Visa cards are accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance. Terms of prepaid card apply. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have other rights, which vary from state to state. This form must accompany your request. If UPC and valid original date receipt are not included in the request for refund, your prepaid card will not be issued. Reproduction, alteration, sale, trade, or purchase of this official form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late, or undelivered submissions. Please allow 6-8 weeks for delivery. For the status of your refund go to call 1-800-944-6744. All the information you give us will be kept private and will not be sold to any other company. For details of our privacy policy, please visit www.pg.com/privacy/english/privacy_notice.html. Cards are issued by North Lane Technologies, Inc. pursuant to a license from Visa U.S.A. Inc. and managed by North Lane Technologies, Inc. Cards will not have cash access and can be used everywhere Visa debit cards are accepted.